Frequently Asked Questions
Everything you need to know about our handcrafted home collections.
What materials are used in Kayu Studio furniture?
We prioritize sustainability and quality, primarily using solid teak, sustainably sourced rattan, and reclaimed timber. Each piece is handcrafted to highlight the natural grain and unique characteristics of the wood.
How long will it take for my order to arrive?
Standard delivery for in-stock items typically takes 5-10 business days depending on your location. For larger furniture pieces, our specialized white-glove delivery team will contact you to schedule a specific arrival window.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. For inquiries regarding shipping to other international destinations, please contact our concierge team for a custom freight quote.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to large furniture returns, and custom-made or 'Final Sale' items are non-refundable.
How do I care for my wooden furniture?
To maintain the beauty of your Kayu Studio pieces, avoid direct sunlight and harsh chemicals. Dust regularly with a soft, dry cloth and use coasters or placemats to protect the finish from heat and moisture.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a 12-month limited warranty covering structural integrity and manufacturing defects. This ensures your investment is protected against craftsmanship issues.